Terms and Conditions, Warranty, Returns, Refunds and Sales Tax

Our focus is keeping you happy - we ensure that we never lose site of that goal by committing to the below policies.

Please contact us at michael@theforesight.co.za should you wish to make a warranty claim, return or request a refund etc.

 

Takealot

Our products are available on Takealot. We prefer that you purchase them there. You are covered by Takealot’s superb returns and warranty policy as  well as our terms and conditions when purchasing on Takealot.


Warranty

We pride ourselves on delivering quality products – all products are covered by a 12 month warranty covering any and all manufacturing defects, provided the products have been used in the intended manner. We will either repair or replace your damaged product within 14 working days and will service the warranty at our own expense, which means we will pay for collection and delivery anywhere within South Africa. You must provide us with proof of purchase to qualify for a warranty claim.

 

Returns

You can return any item to us within 30 days, provided it is undamaged and unused, with the original labels and stickers still attached.
Contact us to request a return of the unwanted product within 30 days of delivery to you. After 30 days, you can only return a product if it is defective, as discussed in our Warranty section. Courier fees on returns are covered by the customer and are very reasonably priced – we use The Courier Guy – and will collect from any location of your choosing in South Africa.

 

Refunds

Refunds are made within 10 days of the return, into any South African bank account, via electronic transfer.

 

Payment

We accept payment via Electronic Funds Transfer into our South African bank account, as well as with Payfast – one of South Africa’s leading payment gateways!

 

Delivery

We keep a large inventory in South Africa and ship directly to your door, anywhere in South Africa, within 3 working days. Purchases of R799 or more receive free delivery.


VAT – Value Added Tax

Our prices are inclusive of VAT. You can claim VAT back on purchases made with Foresight Online Shop (Pty) Ltd.

 

Address

Foresight is operated from 12 Mariner Drive, Woodbridge Island, Milnerton, Cape Town, South Africa. Meeting is by appointment only. Should you wish to meet with us, please contact us at michael@theforesight.co.za.

 

Foresight Online Shop (Pty) Ltd